Customer Support

Our After Sales Support Team are a bunch of dedicated legends, ready to answer any questions you have about your Zempire or handle any warranty claims.

FREE SHIPPING*

Shipping is FREE within NZ for everyone who create an online account and places an order over $50*.

FAST SHIPPING

Deliveries typically arrive within 2–7 business days (additional 1–2 days for rural/remote areas), shipped from Hamilton by Mainfreight or Post Haste. 

CHANGE OF MIND EXCHANGE/RETURNS

If within 30 days of purchase you have second thoughts, you can return the item and exchange it for item(s) of equivalent value. Ts & Cs apply.

Key Benefits

Pocket Rocket Shower Tent

Example product

$19.99 NZD

Example product

$19.99 NZD

Example product

$19.99 NZD

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Tech Specs
Seasons
3 Season
Weight
5.9 kg / 13 lb.
Frame and Fabric Specs
Number of poles
4
Returns Policy

ITEMS INCORRECTLY DISPATCHED OR DAMAGED IN TRANSIT

In the unlikely event that you receive a damaged or incorrectly dispatched item, please contact us within 7 days of receiving the goods and one of our staff members will take you through the available options. 

OUT OF STOCK ITEMS

We endeavour to keep our stock as up to date as possible, in the unlikely event of an item being out of stock you will be notified by one of our staff members and taken through the available options. 

CHANGE OF MIND RETURNS FOR ONLINE SALES

If within 30 days of purchase you have second thoughts about a purchase made through www.zempire.co.nz you can return the item and exchange it for an item/items of equivalent value (subject to stock availability) or a full refund of the purchase price (excluding freight charges if any) via the original payment method. The cost of returning the goods is the responsibility of the purchaser and goods remain the property of the purchaser until received by Zempire Camping. For exchanged goods, Zempire Camping reserves the right to recover our full shipping costs for any new goods sent to a customer. Goods must be returned in original condition and in the original unopened packaging along with proof of purchase within 30 days of the purchase date. 

For a full list of terms and conditions, please click here.

Pocket Rocket Shower Tent

EXPERT ADVICE

What makes Zempire Air Tents different from traditional tents?

Zempire Air Tents feature inflatable airframes, allowing for quick and hassle-free setup, unmatched durability, and superior comfort.

Are Zempire tents suitable for extreme weather conditions?

Our strongest air tents which we have seen hold up to cyclone conditions are our Air Canvas Series Air Tents. Zempire air tents are more stable in windy conditions than traditional pole tents, however it is not advised to camp in extreme weather conditions.

What add-ons can I get for Zempire Air Tents?

Depends what Zempire Air Tent you have, but here's a quick overview:

  • Shelter Links - to connect your air tent to an air shelter to create one combined, weatherproof setup.
  • Footprints - to protect your tent floor and make pack away even easier.
  • Heat Shield Covers/Liners - to decrease the internal temperatures in warmer months & darken the interior.
  • Awning Wall Sets - a 2-piece set to provide covered or mesh awning extensions at the front of your tent awning.
  • Sunrooms (Canvas Only) - a 3-piece wall set, including floor which transforms your canvas tent awning area into another protected room.
How do I maintain and clean my Zempire tent?

• Ensure guy ropes are out at all times during use. 
• Never pack your tent away wet. If you must take your tent down when wet, ensure that it is dried completely as soon as possible to prevent mildew from forming. 
• If mildew does form on your tent, wash off with warm water and a soft brush to prevent further growth, do not use soap or detergents. 
• Do not use an open flame inside your tent. The fabric has been treated with a fire retardant but is in no way fire-proof. 
• It is important that lower vents are opened at all times to reduce condensation. During humid or damp conditions, it is recommended that the waterproof door covers are opened to expose the mesh layer, enabling additional airflow throughout your tent. 
• Do not use open-cell foam mats directly on the tent floor. This can cause condensation between the mat and floor and if not dried out, can lead to mildew from forming.

Do Zempire tents come with a warranty?

They sure do. Your warranty period is determined by which tent series you have. See the warranty tab above for specific product warranty.

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